Terms of Service

These Terms of Service govern your engagement with Stedwyn, a business consulting and operations support service operating under the trade name Stedwyn, based in Maharashtra, India. By engaging our services or accessing this website, you agree to be bound by these terms.

Please read these terms carefully. If you do not agree to any part of them, you should not proceed with an engagement or continue using this website.

1. Definitions

"Stedwyn", "we", "us", or "our" refers to the service operating under the trade name Stedwyn, Maharashtra, India.

"Client" or "you" refers to the individual or business entity that engages Stedwyn for services.

"Services" refers to business consulting, operations support, financial oversight, growth advisory, and related functions provided by Stedwyn to D2C brands.

"Engagement" refers to a formal working relationship initiated by a signed agreement or written confirmation between the Client and Stedwyn.

2. Nature of Services

Stedwyn provides business consulting and operations support services to direct to consumer brands and related businesses. Our Services may include but are not limited to: operations management, supply chain coordination, financial process oversight, growth strategy execution, team building support, technology stack review, and investor readiness preparation.

Stedwyn does not provide legal advice, registered financial advisory, statutory audit, or any service that requires a statutory licence under Indian law unless explicitly stated in a separate agreement. Where such services are required, Stedwyn may coordinate with appropriately licensed professionals on your behalf.

3. Engagement and Agreement

A formal engagement begins only upon execution of a written agreement or receipt of written confirmation from Stedwyn acknowledging the scope, timeline, and fees. No engagement is created by this website or by informal communication alone.

Any changes to the scope of an engagement must be agreed in writing by both parties before work on the revised scope commences.

4. Fees and Payment

Fees are as specified in the engagement agreement. Unless otherwise agreed, invoices are due within 15 days of issuance. Delayed payments may result in suspension of services.

All fees are exclusive of applicable taxes. The Client is responsible for deducting Tax Deducted at Source where required under Indian law and for providing a TDS certificate promptly.

Stedwyn reserves the right to revise its fees for new or renewed engagements with reasonable prior notice.

5. Confidentiality

Both parties agree to treat as confidential all non public information received from the other party in connection with an engagement. This obligation survives termination of the engagement for a period of two years.

Stedwyn will not disclose client business information to any third party without your prior written consent, except as required by law or by a competent judicial authority.

The Client agrees not to disclose Stedwyn's proprietary methods, frameworks, or internal processes to third parties without prior written consent.

6. Intellectual Property

Any deliverables, reports, plans, or materials created by Stedwyn specifically for a Client engagement become the property of the Client upon full payment of all fees due under that engagement.

Stedwyn retains ownership of all proprietary frameworks, templates, methodologies, and tools used in the delivery of Services. The Client receives a limited, non transferable licence to use such materials for their internal business purposes only.

Stedwyn retains the right to reference the existence of an engagement for portfolio or business development purposes, unless the Client has expressly requested otherwise in writing.

7. Client Obligations

The Client agrees to provide accurate and complete information required for Stedwyn to perform the Services. Providing misleading or false information may result in immediate termination of the engagement without refund.

The Client agrees to make key personnel and resources reasonably available for the purposes of executing the agreed scope of work.

The Client is solely responsible for business decisions made based on Stedwyn's recommendations. Stedwyn provides expert input and execution support, but the authority and responsibility for final decisions remains with the Client.

8. Limitation of Liability

Stedwyn's total liability arising from or in connection with an engagement shall not exceed the total fees paid by the Client in the three months preceding the event giving rise to the claim.

Stedwyn shall not be liable for any indirect, consequential, or incidental loss including but not limited to loss of profits, loss of revenue, or loss of business opportunity, even if advised of the possibility of such loss.

Nothing in these terms excludes liability for fraud or for any liability that cannot be excluded under applicable Indian law.

9. Termination

Either party may terminate an engagement by providing 30 days written notice to the other party, unless a different notice period is specified in the engagement agreement.

Stedwyn may terminate an engagement with immediate effect if the Client fails to make payment after reasonable notice, provides materially false information, or acts in a manner that is abusive or harmful to Stedwyn's personnel.

Upon termination, the Client shall pay all fees due for Services rendered up to the date of termination. No refunds will be provided for work already completed.

10. Indemnity

The Client agrees to indemnify and hold Stedwyn harmless from any claims, losses, or costs arising from the Client's breach of these terms, misuse of deliverables, or any act or omission of the Client in connection with the engagement.

11. Force Majeure

Neither party shall be held liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including natural disasters, government actions, pandemics, or disruptions to digital infrastructure. The affected party must notify the other promptly and make reasonable efforts to resume performance.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any dispute arising from or in connection with these terms or any engagement under them shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.

Before initiating formal legal proceedings, both parties agree to attempt resolution through good faith negotiation for a period of 30 days from the date the dispute is raised in writing.

13. Amendments

Stedwyn may update these Terms of Service at any time. The revised terms will be posted on this page with an updated date. Continued engagement with Stedwyn after such changes constitutes acceptance of the revised terms.

Material changes affecting ongoing engagements will be communicated directly to affected Clients.

14. Severability

If any provision of these terms is found to be unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

15. Entire Agreement

These Terms of Service, together with any signed engagement agreement, constitute the entire agreement between Stedwyn and the Client with respect to the subject matter herein and supersede all prior discussions or representations.

16. Contact

For any questions regarding these Terms of Service, please contact us at support@stedwyn.com.